List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Determine types and impacts of personal injuries | 1.1 Research the location and nature of most common types of personal injuries 1.2 Determine the physiological impacts of personal injuries on identified body systems and their functioning 1.3 Identify the bio psychosocial effects of personal injuries and the personal injury management process on the claimant and significant others 1.4 Use knowledge of types and impacts of personal injuries in the management of claims |
2. Research common treatments and prognoses | 2.1 Identify the most common disorders arising from personal injury 2.2 Determine the most common treatments and prognoses of common disorders arising from personal injury 2.3 Research bio psychosocial barriers to effective treatment of personal injuries and strategies to manage them 2.4 Identify and coordinate appropriate services to manage personal injuries for claimants |
3. Analyse and interpret medical information | 3.1 Identify sources and obtain relevant medical information to meet specific personal injury management objectives 3.2 Use appropriate technology to analyse, interpret, store and share medical information to inform injury and claims management decisions 3.3 Seek advice from and escalate issues to appropriate specialists as required 3.4 Communicate accurate information about claims or cases using correct medical terminology to relevant stakeholders according to legislative and organisational requirements |
Evidence of the ability to:
research, request, share and analyse medical information in the context of personal injury insurance claims management
use correct medical and anatomical terminology in communications with relevant stakeholders
use medical information to assist in making decisions and undertaking personal injury management work.
Note: if a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
identify appropriate sources of relevant medical information
define common medical and anatomical terminology used in personal injury management
outline the key features of the structure and physiology of major body systems, including:
cells, tissues and organs
cardiovascular system
respiratory system
musculoskeletal system
endocrine system
digestive system
urinary system
integumentary system
lymphatic system
sensory systems
immune system
neurological system
describe common types of personal injuries obtained through trauma, exposure, overuse, toxins and other environmental hazards
describe common disorders arising from personal injuries associated with a range of body systems and their impacts on the functioning of the relevant system
outline the potential physical, psychological and emotional impacts of a range of disorders on the claimant and their impact on personal injury management strategies
discuss common treatments and prognoses of a range of identified disorders
outline referral services required to manage a range of disorders, including treatment, investigation and diagnostic services
outline the key legislative, regulatory and organisational policy and procedural impacts on entitlement and the personal injury management process.
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the personal injury management field of work and include access to:
office equipment, technology, software and consumables
anatomical models, charts and/or diagrams
organisational records, policy and procedures.
Assessors must satisfy NVR/AQTF assessor requirements.